Security Concepts: Job Interview

Update July 2010: Well I gave them the benefit of the doubt, but this company has repeatedly failed to improve their standing in the community, or reign in their employees. I strongly urge any prospective employee to reconsidering pursuing this company as an option.

Update November 2009: Since I wrote this post I have had a chance to visit the new Security Concept offices on Wellington St. While what follows is an accurate representation of what I experienced in July 2009, I can honestly say that the company has changed many of their practices since then. I would urge you not to judge the company on my experiences alone.

It’s taken me a bit of time to get to the story of my job interview on Monday, but I promised.

Like I mentioned, I totally forgot about applying for this job, which should have been warning sign number one. The interview was scheduled for 2:30 at 149 King St, the corner of King and Richmond in downtown London. The company was Security Concepts, and they claimed to be an authorized ADT dealer. When I called to confirm the interview I was told I was interviewing for a sales position, warning sign number 2.

So at 2:20 I parked at Covent Garden Market and started looking for the office. It took me a while because it was hidden in a rundown building, between two nicer looking office towers. There were temporary signs throughout the building directing me to the Security Concepts office, warning sign number 3.

I walked through the door into a room 10 ft by 10 ft with about 15 people in it, there was a women sitting behind a crappy looking desk who directed me to another room when she heard I was there for an interview. Warning sign 4.

There were 17 other people in that room, all there for an interview, that was going to take place as a group.

There was a man in a Security Concepts polo shirt giving a powerpoint, no, reading a powerpoint presentation about the company.

We had to go around the room and introduce ourselves and tell our work experience. You could tell that any hopes, dreams or ambitions that anyone in that room had ever had were long gone.

Polo shirt man filled us in on the details of Security Concepts. Did you know that they give you the security system?!?! All you pay is the $99.99 activation fee and then your $34.99 a month afterwards!! And for each system you as a rep sell, you earn $200! Most of their salesmen sell at least one a day, working 5 days a week, thats $1000 a week, or $52,000 a year.

“That’s more money then some of you have ever made”

Warning signs 5,6,7,8……

Then we had to pull out our resumes and on the back give a number, 1 being you don’t want to work with them and 10 being you really did. Then write a paragraph about why they should hire you.

Polo shirt man left the room and would return to do one on one interviews. Before he did that he asked for a show of hands for how many people could start today. He acknowledged one particularily anxious man with a nod and a “thank-you”

I took this as my cue to leave.

Update:

Since I wrote this post I received comments from people on their way to interviews who have thanked me for sparing them the trouble. This was because I ranked quite high on Google searches for Security Concepts and job interviews.

I sent an email to the company informing them of this, and offering my services. They decided to take it upon themselves to comment on my blog. I applaud this move, but they failed miserably.

Security Concepts still has no credibility as an employer. They’ve hid behind anonymous comments, and have engaged in a “he-said, she-said” battle. Never mind the fact that their SEO and SEM is horrendous (or non existent)

Update: Well I thought that the comments to this post were bad enough….Apparently some employees have decided to attack me personally (click to enlarge).

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  • http://jimdandy3.blogspot.com/ David

    Some jobs just aren't worth having. That was three of them.

  • ritu

    Dude I have an interview with them on Monday in Kitchener, ON. I applied for the job yesterday. The lady I spoke to sounded really nice but I don't know whether I want to do this given your story :(

  • titusferguson

    I wouldn't go through it again if I had a choice.

  • Russ

    Too funny I am to be there in 45mins, and just googled this blog! Thanks for saving me 30 bucks in gas and an assault charge! cheers, and god bless the internet. lol

  • JoshEsdaile

    I just seen this blog online and thought i should comment on it. I worked for this company during the summer and made alot of money, these are really a great group of guys and i would still be there if i was not going back to school!

  • amiles1234

    I just had an “interview” this morning at 343 dundas in london, it was scheduled and i showed up needless to say the company had never been there under security concept..but as seed something, either way no one there. I got out of the building called the lady named Colleen, she claimed she had been off work all week. Although she was the one who set up an interview with me for today Thurs/ She then said both company names, and knew who i was but claimed shes never heard of that adress etc.. lying scam.. Pissed me off …funny thing is i was physc'd cause i had a couple interviews lined up… she said both company names.. not going to the next one!

  • Tracy

    I just started working at Security Concepts and I really enjoy working with everyone and I have made a few sales. I am a driven individual and I believe those who complain about this job are just not cut for the type of work and would rather let the capitalist society take over…I mean the type of work where u punch in and punch out and work for someone else. I personally enjoy challenging myself. So I think you guys should stop using the internet to resolve your problems and that is why you are not fit to work these kinda of jobs. Also, it describes the type of people you all are…I mean who makes their own website about a job.

  • Kass Hodgins

    I'm Not afraid to say exactly who I am, in fact I am glad to introduce myself to this blog. My name is Kass Hodgins, I have been with the company for approximately 9 months now. I wouldn't consider this as a fly by night company, or just a normal job where my wage is $8.75 flipping burgers you can consider this a career where my income opportunity is unlimited. The Sky is the limit as they say; right? Bill Gates didn't just get rich by selling his product by advertising, he started his company by direct sales and door to door sales. Some of the richest people out there have started off this way. Its really to bad that an uneducated person would take his time to write this blog out to try to belittle this company. In fact I myself know the possibilities and where this company is heading. We are in fact the fastest growing ADT Authorized dealer in Canada. As you may or may not know that ADT is a multi-billion dollar company so I wouldn't consider this job as anything but an amazing opportunity.

  • nnnnnmmmmnnnn

    Dear Kass,

    I find it amusing that such a poorly composed sentence was used to accuse Titus of being uneducated.

    Dear Tracy,

    I found it amusing that Titus' accurate description of his experience with your company upset you so. May I suggest that you propose to your company (among other things) to change interview strategies this from happening again.

  • Guest

    Dear Kass,

    I find it amusing that such a poorly composed sentence was used to accuse Titus of being uneducated.

    Dear Tracy,

    I found it amusing that Titus' accurate description of his experience with your company upset you so. May I suggest that you propose to your company (among other things) to change interview strategies to prevent this from happening again.

  • michaelngo

    I noticed a Security Concepts advertisement and decided to check them out via a Google search. Their Web site appeared to be the first one on the list and your blog was the second result. I don't know too much about the company so I can't say anything about the majority of your article, but I do not agree with your statement that their SEO is horrendous. What do you base that on, considering they appear at the top of the list and yours was next?

  • fdwfgfds

    We are providing all kinds of louis vuitton handbags, wallets

  • April

    Thanks for the info. I was about to go to an interview in an hour when I decided to google them. Even from the look of their website, they don't seem legit.
    Thanks for saving me the trouble!

  • Andrew Thompson

    Thank you for your update Titus, as the president of Security Concepts i would like to post a my comments on this site. You are correct, since your original post many things have changed within the security concepts orginization, including a change in office location and many staff changes. As you have now experienced we are an authorized dealer for ADT security systems and infact are currently the fastest growing dealer in Canada and one of the Top 5 dealers in all of Ontario. Our company is expanding at a rapid pace and i can ensure anyone who may come accross this blog that we are doing so with integrity and i personally invite you to come see our operation at 120 Wellington Road for yourself.

    Andrew Thompson, President
    Security Concepts

  • Andrew Thompson

    Thank you for your update Titus, as the president of Security Concepts i would like to post a my comments on this site. You are correct, since your original post many things have changed within the security concepts orginization, including a change in office location and many staff changes. As you have now experienced we are an authorized dealer for ADT security systems and infact are currently the fastest growing dealer in Canada and one of the Top 5 dealers in all of Ontario. Our company is expanding at a rapid pace and i can ensure anyone who may come accross this blog that we are doing so with integrity and i personally invite you to come see our operation at 120 Wellington Road for yourself.

    Andrew Thompson, President
    Security Concepts

  • Cheryl

    So you didn't like their interview practices but what about the job itself? Did you like it? Oh, that's right. You didn't even try.

    When I Googled the company, I was hoping to get read on the position regarding possible sales and earning potential . Your website certainly did not provide that. It was negative chatter about nothing substantial and what appears to be sour grapes.

    Thanks but no thanks for your advice. I will find my answers through experience.

  • titusferguson

    Thanks for your comments Cheryl. I'm sorry that you came to my site looking for more information, but what I shared above was my experience as someone looking for a potential job.

    If you do find yourself hired by Security Concepts, I hope you will come back and share with us your insider experiences with the company.

  • titusferguson

    Thanks for your comments Cheryl. I'm sorry that you came to my site looking for more information, but what I shared above was my experience as someone looking for a potential job.

    If you do find yourself hired by Security Concepts, I hope you will come back and share with us your insider experiences with the company.

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  • Steve

    Hahaha

    Sounds a lot like the “Pure Sense Corp.” job I “group interviewed” for in London.

    I have an interview at Security Concepts on Monday but I think I'll just pass now that I've read this . . .

    And the fact that the President of this company actually had to defend the company's integrity is one more “warning sign” the original poster can add to his helpful little list. Jobs aren't easy to find out there, and this one smelt fishy from the beginning. No employer should be this desperate to find employees in this market.

    Once again, thanks for writing this. It was humourous and extremely telling. And I think I will believe you before some desperate President worrying about his reputation amongst people smart enough to do a google search before going in for an interview.

  • Darren

    Hey Steve ur the loser who doesn't have a job…hahaha! And titus what are you a computer geek.

  • titusferguson

    Well Darren (and Security Concepts), you've done a great job completely undoing any goodwill that I had built up towards SC.

    I'm now going to re-edit this post to remove the bold comments at the top. I no longer think that Security Concepts is a worthwhile employer, or have they done anything to change their practices.

  • jaymac

    with all the run around they gave you , what were they going to pay you …

  • whyweight

    Folks,
    Titus is recounting his own experience with this company. You are free to apply, attend an interview if asked, and come to your own conclusion. If you are currently unemployed don't pass up the opportunity on the word of another's experience. You have nothing to lose and let's face it, you have the time. If you are truly sceptical, I would suggest you attend more promising interviews first and attend the SC interview when you have nothing to lose. It may still be a worthwhile experience; for you! The process simply did not meet Titus’s expectations.
    BTW in reply to Darren re: his reply to Steve – not every jobseeker is unemployed, many individuals are currently employed and simply exploring their options. For them the process Titus went through would be perceived as unprofessional and disrespectful. This does not make them a “loser”, it makes them someone who respects themselves and recognizes their own self worth.
    Good Luck to Everyone.

  • AJ

    I am a student with two part-time jobs which I have held for over two years each. I was exploring other options online and ended up applying for a job at this place. I received a call to go in for an interview on Monday but I will no longer be attending that. Regardless of the actual work environment after the hiring process, I personally considering it insulting to sit through a group interview.

  • Sofia

    Hi, I have an interview with them on monday! thanks for saving my time and energy !

  • dman2006

    DMAN

    this company is horrible! i got interviewed the end of march and actually stuck it out for a couple weeks i just walked out the other day after finding out its just commission and no rate of pay even tho the ad said 10 bucks an hour…i just told a few other people that worked there for a short time, and obviously were fooled themselfs! they hook you in by saying you get 1600 a month which is 10 bux an hour cuz they expect you to work 40 hours a week..the math works out! what a scam. turns out you only get paid when you sign customers up and the install is fully in. alot of the time they cancel..maybe its not for me and some people did get some money but over all my main problem is the fact they dont tell you any of the real shit in the interview and keep that going your first while in the company

  • scuzzle butt

    This sounds like a job I could do on the side! Work my normal land scaping job and while im out doing peoples lawns try and sell them on a secuirty system lol 😛

  • le_sigh

    I just went through an interview with them this past week and not much has changed. I guess it depends on what you are looking for but as someone hunting full time dependable employment, it was a complete waste of time. Not to mention they posted about 8 different job descriptions on the gov't job bank, but only seemed to be offering one type of job. Nice people I guess and maybe good opportunity for someone looking for a bit of side income, but this was not for me! I felt pretty deceived and wish I'd heard about this blog entry first!

  • Mo

    omg thanks! I *had* an interview 2morrow morning. Thanks for sparing me the time. This is just like Vector for students, almost went in for interview. Thank god for bloggers who do this!

  • Jane Doe

    Thank you! I had an interview scheduled today and will not bother to show up.

  • Anonymous

    Worked for the company for about two months, here is how they work.
    You are assured 1800$ each month for your work. two/three weeks into your work term they will notify you that to secure your $1800 you will have to do 40 presentations over the duration of a month all to “qualified” people. You are dropped off all over the city to knock on doors. Although your position is sales, part of your door script is to assure each person that you are not a sales person, but a Life safety consultant. Upon gaining access to their home you give them a cookie cutter script about the system you're “promoting” in the area, a promotion that if they are interested in you can wait until they can afford it before giving your presentation. You tell them everything is free at the door, then proceed to tell them (after you have built up the value of the system in your presentation) that all you need is a system activation fee as well as an ongoing monitoring fee of 39.99/Month. For every installation you book at full activation ($199) you get 300$. You get this money the friday the following week of your installation day.
    For people who can convince enough people to get the system it isn't hard work, but it comes down to people letting you into their home, something you have to basically convince them to trust you enough to do so on your own.
    the $1800 doesn't really exist as it is virtually impossible to do 40 presentations in a months time, but how some Security Concepts branches work; upon gaining access to the person's home you call your team leader and they do all the “salesmanship” work then split the commission with you. The worst part about the job is the time between the paperwork being done and the installation going through at the person's house is a period in which they can choose to cancel, or if they have a bad credit rating then they can't have a system installed without a co-signer. So basically its an extremely unbalanced form of work, but some people are good at capitalizing on this kind of work.

  • Eta_420

    You spelt powerwpoint wrong (Powerpoing)! If you are going to post a blog make sure you spell check it otherwise people who read this will think that you wrote you blog in frustration and that is no way to start a topic!

  • titusferguson

    Thanks for the heads up about the spelling mistake. I've fixed it now!

  • Jklein_85

    I would like to do a story on this Titus.

    If there is anyone who is interested in speaking with me about your experiences with this company, or about this job (even the interview experience), please post a reply. I would like to leave my address : jklein_85@live.com.

    I am also interested in hearing from the person who said he is the president of this company as I would be very interested in his take.

    I have seen this before with the Energy Savings companies and others that base employee/contractor wages on renumeration.

    I wonder why companies like Security Concepts, if sincere about maintaining “integrity,” do not post these jobs in a more descriptive fashion so that job seekers can be better informed about what the job really entails. I'm curious about the interview process, and if it isn't really just a sales pitch to net as many door-knockers as they possibly can.

    There's nothing wrong with these jobs, if people really want to do them. But there is a point and a very real concern that this company is knowingly withholding information in order to get labourers — not to mention cheap/free labour. Would you feel comfortable buying a product from this company?

    Can you imagine if factory workers were only paid for their week's labour if the product they made actually sold? There's something very wrong here, and I would like to hear the perspectives from both sides.

    Please get in touch.

    J

  • They_haven't_really_changed

    You may want to remove the bold posting at the top of your article.
    I was in for an interview only yesterday and I can assure you, nothing has changed. The interview process is pretty much still exactly how you describe it. Except now they warn you that you may not get the job, since there are “tons” of people applying and that they'll let you know. No, they still don't mention anything about paying you.
    To be honest, I've found more out about how they pay you from Google than I have from them, and today was a six hour training day where the guy training us worked really hard to avoid answering all of our questions about payment.

    It smells like a stinker to me, but I'm still thinking about it. Looks like some people here are convinced.

  • A.T

    I currently worh for the kitchener office. Our interview was about the same as your now one was asked to start work the next day. We were told first day of training that the 1800 was a performance guarentee if you do 40 presentations in a month however you get 300 per sale you make. If you are suited for a COMISSION job then you shouldnt be counting on the 1800 it is just a top up for every month, I have worked for there for about 2 months and have mad a suffient amount of money. Comission jobs are all about hardwork, what you up in is wha you get out. Also money is never secure in comission and thats what people dont understand and then they say the company isnt reputable because they werent willing to put put enought effort. The kitchener office is a divison off of the london office and we go there every friday and the london office is not run down it is extremely well maintained and huge.

  • A.T

    This job is completely legit. It is comission based, you are in control of how much money you make. Hardwork = big profits

  • http://www.searchofficespace.com Office Space Islington

    Oh maaaaaaan It reminds me numerous marketing agencies in London and numerous calls for interview

  • Gcvca

    A company should not have to SELL you on working for them…..run. Multi level marketing…run
    Group interviews….run performance gaurantee …run…. pay per appointment …run and of course if it sounds to good to be true……run fast
    The thing that annoys me about job postings is the lack of truth…even real jobs with salaries have fancy names ie; customer service specialist…just say sales…and if it is commision then just say it……

  • Tvanier

    Hi Steve:

    I would appreciate hearing from you ASAP: tvanier@gmail.com

  • Marshxx

    thank you for posting this !
    i was supposed to have an interview there at 3pm today, i will not be attending thanks to your post !

  • random

    I must say, I completely agree, this company is one of those things that is too good to be true. They tell you in the interview/orientation that you aren’t a sales rep but a life safety consultant. They glorified the job and it was garbage. I agree to not waste your time because your “training” is unpaid and they dont answer questions about gettin paid and avoid it all together!

  • Rob Danowski

    Hey Steve can you tell me anymore about Pure Sense Corp.? I was about to apply, but…

  • jim beam

    The whole Company screams Scam…This is just a con artist on a higher level of society. How else could you employ so many people without paying them. Scum of the earth !

    My whole experience with this Company was excruciating. I was told it was a sales position which I am qualified for. I purchased a new suit for the interview process only to find out it was door to door sales with no PAY !!!!!! That is worth a laugh looking back…But I was definitely pissed at the time.

    This is sickening and should be illegal. As if it is not bad enough people struggling through this recession, but you have a company like this posting adds on Ontario job bank and hindering the entire process of finding employment…ON MANY LEVELS ! They are wasting the time of hardworking individuals with the false hope of attaining a real position. They are wasting valuable resources by posting duplicate adds on the Canadian job bank/Ontario job bank website.

  • Smelly cat

    Well thanks for this. I’m not going to waste my time, gas, money for a sitter, etc etc for this!
    But thank you for this blog.

    Also – I think its pretty unprofessional of the President to come on some random blog to defend this. It just gives your blog validity! The fact that he came here to smooth it over for me is warning sign #798436 😉

  • Emawson

    Hi Steve, I have a job interview with Pure Sense Corp, can you tell me what I am in for. I dont want to go door to door, and I dont want to drive all over the place. Thx

  • Emawson

    Were you able to find out what Pure Sense is all about, I have a upcoming interview and I do not want to be wasting my time. Thanks

  • jobseeker

    Thank you for posting. I figured it was a scam when I saw the posting on Kijiji. The company posted that they have been in business for 135 yrs and were looking to expand and needed 22 people right away.
    I knew something was rotten in the state of Denmark. Because companies that have been around for that long; like “Kingsmills” would already have an amazing track record, typically wouldn’t have to advertise as they would already be inundated with enough resumes from talented individuals to open many more locations.
    Kingsmills this company isn’t. The company listed their e-mail address at the end of their job posting; so I decided to google them and found your posting. You made a very good observation that people should take away with them. You found the surroundings run down and very unprofessional. An atmosphere of here one day gone tomorrow.
    Reminds me of one I went to years ago for what ended up being one of those door to door hydro selling companies. It was funny how the guy at the front gave a presentation about making big money while at the same time looking like a dead ringer for “Herb Tarlick” from WKRP. They always tell you that you only have one chance to make a first impression. I wanted to ask him what he was spending his big bucks on; because it certainly wasn’t his 1970’s bell bottomed plaid suit or the lack of a hair cut for months.
    People should be more observant and listen to their inner voice. Like they say; if it walks like a duck and quacks like a duck it more than likely is a duck. Here’s their ad they posted on kijiji.

    135 year old company is expanding and needs to fill positions yesterday!
    * looking for energetic and motivated people
    * Experience in customer service required
    * MUST be fluent in English with a very clear voice
    * Sales Experience will be an asset for some positions but is not required
    * Excellent Training Program Provided
    * Potential for Advancement after 90 days

    **NO TELEPHONE INTERVIEWS WILL BE GIVEN

    For an interview at our London office, call 519-642-0444 ext. 0
    or email your resume to recruiting@securityconcepts.ca

  • Rbgolfnut17

    You think thats bad, try getting sent all the way out to Grande Praire Alberta on false hope. Thats Manpower of london for ya. If you see an ad, recruitment through manpower for the oil fields, DO NOT APPLY. They promiise you lots here in London, and then when you get out there, they change their story. Message to all oil companies, do not use manpower to recruit.

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